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SimpleCRM

Platform design

Simple CRM is a simple and efficient CRM tool created for businesses that want to grow without complications. All important features—lead tracking, integration with advertising platforms, a powerful form builder—are available right in the starter package. An intuitive interface and a focus on conversions make it an ideal solution for small and medium-sized companies looking for results without additional costs and technical barriers.

Simple CRM is a simple and efficient CRM tool created for businesses that want to grow without complications. All important features—lead tracking, integration with advertising platforms, a powerful form builder—are available right in the starter package. An intuitive interface and a focus on conversions make it an ideal solution for small and medium-sized companies looking for results without additional costs and technical barriers.

Simple CRM is a simple and efficient CRM tool created for businesses that want to grow without complications. All important features—lead tracking, integration with advertising platforms, a powerful form builder—are available right in the starter package. An intuitive interface and a focus on conversions make it an ideal solution for small and medium-sized companies looking for results without additional costs and technical barriers.

Client

Client

Private client

Industry

Industry

Marketing & advertising

Marketing & advertising

Service

Service

UX/UI design

UX/UI design

Project duration

Ongoing

Ongoing

Image of the SCRM application interface
Image of the SCRM application interface
Image of the SCRM application interface

Project goal

The goal of the Simple CRM project was to develop a modern, intuitive, and accessible CRM platform designed for small and medium enterprises, with a focus on ease of use and efficient management of leads and advertising campaigns. The platform was intended to eliminate the typical obstacles that users face with traditional CRM solutions—complex processes, overloaded functions, and high costs—and provide a tool that combines all essential functionalities in a clean, user-friendly environment.

Through UX design, the aim was to enable quick navigation within the system, clear presentation of information, easy access to basic actions, and seamless integration with platforms like Google, Meta, and TikTok Ads, without the need for additional technical knowledge or external tools. An additional focus was on the scalability of the solution—ensuring the platform grows alongside the user, without imposed limitations or unnecessary upgrades.

Color palette

The design of Simple CRM features a palette that combines professionalism and dynamism, with clear visual guidance for users through the interface.

Zinc and Slate Shades - have been used as a foundation for a neutral and balanced background, providing good readability and visual consistency. Variations of these colors have also been used for buttons to avoid distracting attention from the data within the CRM.

50

#f8fafc

100

#f1f5f9

200

#e2e8f0

300

#cbd5e1

400

#94a3b8

500

#64748b

600

#475569

700

#334155

800

#1e293b

900

#0f172a

50

#f9fafb

100

#f4f4f5

200

#e4e4e7

300

#d4d4d8

400

#a1a1aa

500

#71717a

600

#52525b

700

#3f3f46

800

#27272a

900

#18181b

Blue and Orange - are used as accent colors and as colors for specific CTA elements.

50

#eff6ff

100

#dbeafe

200

#bfdbfe

300

#93c5fd

400

#60a5fa

500

#3b82f6

600

#2563eb

700

#1d4ed8

800

#1e40af

900

#1e3a8a

50

#fff7ed

100

#ffedd5

200

#fed7aa

300

#fdba74

400

#fb923c

500

#f97316

600

#ea580c

700

#c2410c

800

#9a3412

900

#7c2d12

Red - is used in signaling messages and warnings, highlighting important statuses or errors without disturbing the overall visual balance.

50

#fef2f2

100

#fee2e2

200

#fecaca

300

#fca5a5

400

#f87171

500

#ef4444

600

#dc2626

700

#b91c1c

800

#991b1b

900

#7f1d1d

This color combination allows for easy navigation, clear hierarchical structuring of content, and a pleasant user environment.

Typography

The font Inter has been chosen for this project, a modern sans-serif typography created with a focus on readability and digital environments. Inter is specifically designed for user interfaces, making it an ideal choice for a complex application like a payment processing system.

Inter

ABCDEFGHIJKLMNOPQRSTUVWXYZ

abcdefghijklmnopqrstuvwxyz

1234567890 ±!@#$%^&*()

UX design for Simple CRM

As the lead UX designer on the Simple CRM project, my goal was to create a platform that is powerful in the background yet easy to use. I focused on creating intuitive flows and clean interfaces that eliminate the typical complexity of CRM tools—without complicated pipelines and the need for additional training. From integration with advertising platforms to a powerful form builder, each functionality has been carefully designed to enable small and growing businesses to easily collect and track leads, as well as better optimize campaigns—without extra costs and complex configurations.

UI elements

The interface is carefully designed to provide a clear display of data through clear and functional tables, with a special focus on consistent user experience even when the tables are empty. In cases where there is no data entered yet, users are shown informative empty states with a clear call to action. The button to create a new form or contact is always easily accessible and clearly highlighted, allowing for a seamless workflow and encouraging users to interact without unnecessary wandering through the interface.

Page with an empty table
Page with a list of all forms

The form generation system is designed to meet the needs of a wide range of users—from beginners who want quick and easy form creation to advanced users who require detailed control over every segment. The form builder interface allows for the quick placement of basic elements through a drag-and-drop mechanism, while also providing options for advanced customization of each input, enabling high flexibility and adaptation to specific business needs.

Page for creating and editing forms
Options for editing forms
A modal that shows a preview thank you page

The lead display page is designed to provide a comprehensive overview of information about each contact, with a clear focus on the availability of key data at a glance. Users can easily access all relevant information without the need for additional searching or leaving the page. The platform automatically records all user interactions and logs them within the Activity section, where a single click can provide a more detailed view of each individual action. By integrating with an email address, it allows for sending and receiving messages directly from the CRM, further speeding up communication and eliminating the need for external tools.

Profile page of the Simple CRM application contact
Profile page of the contact Simple CRM application - email integration
Simple CRM application - sending email

Special attention has been paid to ensuring that all elements of the platform are intuitive and easy to use, without unnecessarily complex processes that would slow down the user's work. Each functionality is designed to naturally guide the user through the interface, enabling quick adoption of the system even without prior technical knowledge. Microinteractions are carefully defined and technically precisely implemented to further enhance the user experience, providing visual and functional feedback at the right moments, creating a sense of fluidity and reliability when working with the platform.

Simple CRM application integration with Google Ads
Simple CRM application page with integration options for Google Ads
Simple CRM application page with integration options for Google Ads
Simple CRM application configuration page for CRM stage contacts
Simple CRM application account setup page
Simple CRM application additional UX elements

This project represents the result of thoughtful and strategic UX design aimed at creating a digital product that truly meets the needs of end-users. Through every segment of the interface—from simple contact management, through intuitive form creation, to smart integration with advertising and email platforms—I adhered to the principles of clarity, efficiency, and consistency.

My goal was to demonstrate that complex systems don't have to feel complicated when they are well designed. I believe that Simple CRM is precisely an example of how the balance between rich functionalities and a simple user experience can be successfully achieved with careful planning, user empathy, and good collaboration with the team. This project is yet another step in my professional development, but also a confirmation of the importance of UX in creating digital solutions that have a real impact on users' businesses.

Project goal

The goal of the Simple CRM project was to develop a modern, intuitive, and accessible CRM platform designed for small and medium enterprises, with a focus on ease of use and efficient management of leads and advertising campaigns. The platform was intended to eliminate the typical obstacles that users face with traditional CRM solutions—complex processes, overloaded functions, and high costs—and provide a tool that combines all essential functionalities in a clean, user-friendly environment.

Through UX design, the aim was to enable quick navigation within the system, clear presentation of information, easy access to basic actions, and seamless integration with platforms like Google, Meta, and TikTok Ads, without the need for additional technical knowledge or external tools. An additional focus was on the scalability of the solution—ensuring the platform grows alongside the user, without imposed limitations or unnecessary upgrades.

Color palette

The design of Simple CRM features a palette that combines professionalism and dynamism, with clear visual guidance for users through the interface.

Zinc and Slate Shades - have been used as a foundation for a neutral and balanced background, providing good readability and visual consistency. Variations of these colors have also been used for buttons to avoid distracting attention from the data within the CRM.

50

#f8fafc

100

#f1f5f9

200

#e2e8f0

300

#cbd5e1

400

#94a3b8

500

#64748b

600

#475569

700

#334155

800

#1e293b

900

#0f172a

50

#f9fafb

100

#f4f4f5

200

#e4e4e7

300

#d4d4d8

400

#a1a1aa

500

#71717a

600

#52525b

700

#3f3f46

800

#27272a

900

#18181b

Blue and Orange - are used as accent colors and as colors for specific CTA elements.

50

#eff6ff

100

#dbeafe

200

#bfdbfe

300

#93c5fd

400

#60a5fa

500

#3b82f6

600

#2563eb

700

#1d4ed8

800

#1e40af

900

#1e3a8a

50

#fff7ed

100

#ffedd5

200

#fed7aa

300

#fdba74

400

#fb923c

500

#f97316

600

#ea580c

700

#c2410c

800

#9a3412

900

#7c2d12

Red - is used in signaling messages and warnings, highlighting important statuses or errors without disturbing the overall visual balance.

50

#fef2f2

100

#fee2e2

200

#fecaca

300

#fca5a5

400

#f87171

500

#ef4444

600

#dc2626

700

#b91c1c

800

#991b1b

900

#7f1d1d

This color combination allows for easy navigation, clear hierarchical structuring of content, and a pleasant user environment.

Typography

The font Inter has been chosen for this project, a modern sans-serif typography created with a focus on readability and digital environments. Inter is specifically designed for user interfaces, making it an ideal choice for a complex application like a payment processing system.

Inter

ABCDEFGHIJKLMNOPQRSTUVWXYZ

abcdefghijklmnopqrstuvwxyz

1234567890 ±!@#$%^&*()

UX design for Simple CRM

As the lead UX designer on the Simple CRM project, my goal was to create a platform that is powerful in the background yet easy to use. I focused on creating intuitive flows and clean interfaces that eliminate the typical complexity of CRM tools—without complicated pipelines and the need for additional training. From integration with advertising platforms to a powerful form builder, each functionality has been carefully designed to enable small and growing businesses to easily collect and track leads, as well as better optimize campaigns—without extra costs and complex configurations.

UI elements

The interface is carefully designed to provide a clear display of data through clear and functional tables, with a special focus on consistent user experience even when the tables are empty. In cases where there is no data entered yet, users are shown informative empty states with a clear call to action. The button to create a new form or contact is always easily accessible and clearly highlighted, allowing for a seamless workflow and encouraging users to interact without unnecessary wandering through the interface.

Page with an empty table
Page with a list of all forms

The form generation system is designed to meet the needs of a wide range of users—from beginners who want quick and easy form creation to advanced users who require detailed control over every segment. The form builder interface allows for the quick placement of basic elements through a drag-and-drop mechanism, while also providing options for advanced customization of each input, enabling high flexibility and adaptation to specific business needs.

Page for creating and editing forms
Options for editing forms
A modal that shows a preview thank you page

The lead display page is designed to provide a comprehensive overview of information about each contact, with a clear focus on the availability of key data at a glance. Users can easily access all relevant information without the need for additional searching or leaving the page. The platform automatically records all user interactions and logs them within the Activity section, where a single click can provide a more detailed view of each individual action. By integrating with an email address, it allows for sending and receiving messages directly from the CRM, further speeding up communication and eliminating the need for external tools.

Profile page of the Simple CRM application contact
Profile page of the contact Simple CRM application - email integration
Simple CRM application - sending email

Special attention has been paid to ensuring that all elements of the platform are intuitive and easy to use, without unnecessarily complex processes that would slow down the user's work. Each functionality is designed to naturally guide the user through the interface, enabling quick adoption of the system even without prior technical knowledge. Microinteractions are carefully defined and technically precisely implemented to further enhance the user experience, providing visual and functional feedback at the right moments, creating a sense of fluidity and reliability when working with the platform.

Simple CRM application integration with Google Ads
Simple CRM application page with integration options for Google Ads
Simple CRM application page with integration options for Google Ads
Simple CRM application configuration page for CRM stage contacts
Simple CRM application account setup page
Simple CRM application additional UX elements

This project represents the result of thoughtful and strategic UX design aimed at creating a digital product that truly meets the needs of end-users. Through every segment of the interface—from simple contact management, through intuitive form creation, to smart integration with advertising and email platforms—I adhered to the principles of clarity, efficiency, and consistency.

My goal was to demonstrate that complex systems don't have to feel complicated when they are well designed. I believe that Simple CRM is precisely an example of how the balance between rich functionalities and a simple user experience can be successfully achieved with careful planning, user empathy, and good collaboration with the team. This project is yet another step in my professional development, but also a confirmation of the importance of UX in creating digital solutions that have a real impact on users' businesses.

Project goal

The goal of the Simple CRM project was to develop a modern, intuitive, and accessible CRM platform designed for small and medium enterprises, with a focus on ease of use and efficient management of leads and advertising campaigns. The platform was intended to eliminate the typical obstacles that users face with traditional CRM solutions—complex processes, overloaded functions, and high costs—and provide a tool that combines all essential functionalities in a clean, user-friendly environment.

Through UX design, the aim was to enable quick navigation within the system, clear presentation of information, easy access to basic actions, and seamless integration with platforms like Google, Meta, and TikTok Ads, without the need for additional technical knowledge or external tools. An additional focus was on the scalability of the solution—ensuring the platform grows alongside the user, without imposed limitations or unnecessary upgrades.

Color palette

The design of Simple CRM features a palette that combines professionalism and dynamism, with clear visual guidance for users through the interface.

Zinc and Slate Shades - have been used as a foundation for a neutral and balanced background, providing good readability and visual consistency. Variations of these colors have also been used for buttons to avoid distracting attention from the data within the CRM.

50

#f8fafc

100

#f1f5f9

200

#e2e8f0

300

#cbd5e1

400

#94a3b8

500

#64748b

600

#475569

700

#334155

800

#1e293b

900

#0f172a

50

#f9fafb

100

#f4f4f5

200

#e4e4e7

300

#d4d4d8

400

#a1a1aa

500

#71717a

600

#52525b

700

#3f3f46

800

#27272a

900

#18181b

Blue and Orange - are used as accent colors and as colors for specific CTA elements.

50

#eff6ff

100

#dbeafe

200

#bfdbfe

300

#93c5fd

400

#60a5fa

500

#3b82f6

600

#2563eb

700

#1d4ed8

800

#1e40af

900

#1e3a8a

50

#fff7ed

100

#ffedd5

200

#fed7aa

300

#fdba74

400

#fb923c

500

#f97316

600

#ea580c

700

#c2410c

800

#9a3412

900

#7c2d12

Red - is used in signaling messages and warnings, highlighting important statuses or errors without disturbing the overall visual balance.

50

#fef2f2

100

#fee2e2

200

#fecaca

300

#fca5a5

400

#f87171

500

#ef4444

600

#dc2626

700

#b91c1c

800

#991b1b

900

#7f1d1d

This color combination allows for easy navigation, clear hierarchical structuring of content, and a pleasant user environment.

Typography

The font Inter has been chosen for this project, a modern sans-serif typography created with a focus on readability and digital environments. Inter is specifically designed for user interfaces, making it an ideal choice for a complex application like a payment processing system.

Inter

ABCDEFGHIJKLMNOPQRSTUVWXYZ

abcdefghijklmnopqrstuvwxyz

1234567890 ±!@#$%^&*()

UX design for Simple CRM

As the lead UX designer on the Simple CRM project, my goal was to create a platform that is powerful in the background yet easy to use. I focused on creating intuitive flows and clean interfaces that eliminate the typical complexity of CRM tools—without complicated pipelines and the need for additional training. From integration with advertising platforms to a powerful form builder, each functionality has been carefully designed to enable small and growing businesses to easily collect and track leads, as well as better optimize campaigns—without extra costs and complex configurations.

UI elements

The interface is carefully designed to provide a clear display of data through clear and functional tables, with a special focus on consistent user experience even when the tables are empty. In cases where there is no data entered yet, users are shown informative empty states with a clear call to action. The button to create a new form or contact is always easily accessible and clearly highlighted, allowing for a seamless workflow and encouraging users to interact without unnecessary wandering through the interface.

Page with an empty table
Page with a list of all forms

The form generation system is designed to meet the needs of a wide range of users—from beginners who want quick and easy form creation to advanced users who require detailed control over every segment. The form builder interface allows for the quick placement of basic elements through a drag-and-drop mechanism, while also providing options for advanced customization of each input, enabling high flexibility and adaptation to specific business needs.

Page for creating and editing forms
Options for editing forms
A modal that shows a preview thank you page

The lead display page is designed to provide a comprehensive overview of information about each contact, with a clear focus on the availability of key data at a glance. Users can easily access all relevant information without the need for additional searching or leaving the page. The platform automatically records all user interactions and logs them within the Activity section, where a single click can provide a more detailed view of each individual action. By integrating with an email address, it allows for sending and receiving messages directly from the CRM, further speeding up communication and eliminating the need for external tools.

Profile page of the Simple CRM application contact
Profile page of the contact Simple CRM application - email integration
Simple CRM application - sending email

Special attention has been paid to ensuring that all elements of the platform are intuitive and easy to use, without unnecessarily complex processes that would slow down the user's work. Each functionality is designed to naturally guide the user through the interface, enabling quick adoption of the system even without prior technical knowledge. Microinteractions are carefully defined and technically precisely implemented to further enhance the user experience, providing visual and functional feedback at the right moments, creating a sense of fluidity and reliability when working with the platform.

Simple CRM application integration with Google Ads
Simple CRM application page with integration options for Google Ads
Simple CRM application page with integration options for Google Ads
Simple CRM application configuration page for CRM stage contacts
Simple CRM application account setup page
Simple CRM application additional UX elements

This project represents the result of thoughtful and strategic UX design aimed at creating a digital product that truly meets the needs of end-users. Through every segment of the interface—from simple contact management, through intuitive form creation, to smart integration with advertising and email platforms—I adhered to the principles of clarity, efficiency, and consistency.

My goal was to demonstrate that complex systems don't have to feel complicated when they are well designed. I believe that Simple CRM is precisely an example of how the balance between rich functionalities and a simple user experience can be successfully achieved with careful planning, user empathy, and good collaboration with the team. This project is yet another step in my professional development, but also a confirmation of the importance of UX in creating digital solutions that have a real impact on users' businesses.

Would you like to collaborate?

Contact me so we can turn your ideas into impressive digital solutions.

The designer Nikola Zivanovic's image

© 2025 | Nikola Živanović

Would you like to collaborate?

Contact me so we can turn your ideas into impressive digital solutions.

The designer Nikola Zivanovic's image

© 2025 | Nikola Živanović

Would you like to collaborate?

Contact me so we can turn your ideas into impressive digital solutions.

The designer Nikola Zivanovic's image

© 2025 | Nikola Živanović